Reference

How pttpgel Handles Your Personal Data

Your account information, wallet details and browsing activity on pttpgel are handled with a clear purpose: to keep your experience running and your data protected.

Account data handled with careDANA, OVO, GoPay payment info protectedYour right to access or delete dataIndonesia-focused data practicesNo data sold to third parties

Explore the Lobby Read FAQ

What Data We Collect and Why

pttpgel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, email address, phone number and the payment method you connect, whether that's DANA, OVO or GoPay. We also log session data: which pages you visit, how long you

1
stay and the device type you use. This helps us spot unusual login attempts and keep your account secure. Transaction records tied to your wallet — deposit amounts, withdrawal requests and their status — are stored to process your requests and meet our financial record obligations.
2
We do not collect your DANA, OVO or GoPay PIN at any point; those stay inside your own wallet app. Cookies and lightweight tracking pixels help us remember your preferences, such as your preferred language setting and last-used payment method, so you do not have to
3
reset them every visit. You can manage cookie permissions through your browser settings at any time. Where local law and eligible regions permit us to operate, we apply the same data-handling standards across Jakarta and beyond. Any third-party service provider we work with — for example,
4
payment processors who route your GoPay or OVO transfer — receives only the data they strictly need to complete that transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at pttpgel is built into the account flow itself — not added as an afterthought. From the moment you link your GoPay or DANA wallet to the point your withdrawal completes, every step involves encrypted connections and limited-access data stores. Here is what that looks like in practice.

Encrypted Connections

All data moving between your device and our servers travels over SSL encryption. Your account credentials and wallet references are never sent in plain text, whether you are on mobile or desktop.

Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable financial record obligations. Once those periods pass, data is deleted or anonymised.

Cookie and Tracking Control

Cookies on pttpgel remember your session preferences and last-used wallet — DANA, OVO or GoPay. You can clear or block cookies through your browser settings without losing access to your account.

Access and Correction Rights

You can request a copy of the personal data we hold on your account at any time. If any detail is wrong — a misspelled name or outdated phone number — contact support to have it corrected.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to ask us to delete your account details, our support team handles those requests directly. Contact us through any of the channels below and include your registered account email so we can verify your identity before acting on any request.

Live Chat Start a live chat session from your account dashboard. Available for account and data queries; response times vary but we aim to pick up quickly.

Email Support Send your data request or privacy question to our support email. Include your registered email and the specific action you need — access, correction or deletion.

Account Help Centre The Help Centre inside your account has a dedicated privacy section. You can submit a formal data request from there and track its progress without leaving the app.

Common Questions About Your Data on pttpgel

These are the data and privacy questions we hear most often from people managing their accounts in Indonesia. If yours is not here, the live chat and email channels in the section above will get you a direct answer.

We collect your name, email, phone number and the payment method you register — DANA, OVO or GoPay. We also log device type and session activity to secure your account.

We share data only with service providers who process your transactions, such as the payment rails behind your OVO or GoPay transfer. We do not sell your data to advertisers or unrelated third parties.

Submit a data-access request through the Help Centre inside your account or send an email to our support address. Include your registered email so we can verify your identity first.

Yes. Send a deletion request via email or live chat with your registered account email. We will remove your data once the required financial retention period has passed under applicable rules.

Account and transaction records — including your DANA, OVO and GoPay deposit and withdrawal history — are kept for the period required by applicable financial obligations, then deleted or anonymised.

Yes, we use cookies to remember your session and last-used wallet. You can manage or block cookies in your browser settings at any time without losing access to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTexas Holdem Live InfoTerms & Conditions

How pttpgel Handles Your Personal Data

How We Protect and Manage Your Information

Encrypted Connections

Retention and Deletion

Cookie and Tracking Control

Access and Correction Rights

Reach Us About Your Privacy

Common Questions About Your Data on pttpgel

01 What personal information does pttpgel collect when I open an account?

02 Does pttpgel share my data with third parties?

03 How can I request a copy of the data pttpgel holds about me?

04 Can I ask pttpgel to delete my account and personal data?

05 How long does pttpgel keep my transaction and account records?

06 Does pttpgel use cookies and can I turn them off?

Privacy Policy

Related pages

Related pages